Please scroll through and read all the information on this page to get the most from your time in therapy. Many questions I get asked prior to the first session are covered below, as is other important information.

Intake Form - Please complete it online here
Relationship Reflections: If you are attending therapy to discuss relationship issues, you may find this helpful to complete prior to session, and to bring along to help both of us understand what's happening and formulate a plan moving forward.

Payment is required prior to session.
My preferred payment method is Direct Deposit. Please make payment into the following account:
Acc Name: Mel Eden
Bank: Macquarie Bank
BSB: 182182
Acc: 031698772
If you'd prefer to pay via card:
Please read the following carefully to ensure you are paying for the right location.
You can pay for Newcastle/Whitebridge sessions via card here:
You can pay for Maitland/Online Sessions via card here
Please note my cancellation policy:
If you cancel more than 24 hours before your appointment, you can receive reschedule or receive a full refund.
If you cancel within 24 hours, you are welcome to reschedule, but the cancelled session will still need to be paid for. However I am not unreasonable, if it is a true emergency, we can just carry your fee across to the next session.

Join Video Meeting
https://meet.google.com/vmb-onhd-toh
If you've not used Google Meet before, please test it out prior to our appointment time, so that any glitches do not eat into our time together.
Please understand that the first session isn't a quick fix. Whatever you're going through has likely been a part of your journey for a while, and it will take some time to untangle those old patterns, beliefs, and big anxieties together, and it's worth giving yourself the time for this journey that you deserve.
Effective therapy is a process, and its sometimes a lengthy one.
Our initial sessions are all about getting acquainted, so we'll be chatting while seated (I've got a chair ready for you, but feel free to bring your own seat if you prefer).
In the first session I'll be exploring a little about your life:
In our second session, we'll dive deeper into your backstory, painting a fuller picture of where you've been. You're in control of what you share, and I understand that trust takes time to build.
As we journey through therapy, we'll uncover what's working in your life, what needs tweaking, and how your past influences your present. We'll weave in mindfulness techniques and strategies as needed, guiding you toward lasting change.
If possible, ideally we start with weekly sessions for as long as you feel you need them. Then, when you're ready, we move to fortnightly and later monthly. The timeline is different for every woman.
However I understand finances are tight for many right now, so if fortnightly is what works best for you to begin, that's not a problem at all.
Scroll down for location directions, and check out the therapy journal and bonus support resources below.
Looking forward to our journey together!
There's a lot of relevant points here, that are important for you to know. I have included the answers to many questions I get asked pre-session.
* Please message me to tell me where you'd like to meet from the options on the locations page. This page also outlines the specific meeting points for each location.
* I value having a few quiet minutes before each session to prepare, so even if you can see me, and it looks like I'm alone, please wait until your scheduled start time before approaching.
* Our first few sessions are seated. I will have a chair for you. We can stay seated, as sessions go on, but if you'd particularly like to walk after session 3, just let me know.
* I will not attend an appointment if payment has not been made.
*If you are running late, please let me know. I wait 15 minutes and then leave if I haven't been able to make contact with you. Also please note that if you are late, your session time will still finish 70 minutes after your booked start time.
* Please complete the intake form, if you are able to, prior to session. You will find it here.
*Please do not bring a third party into therapy without discussing it with me first. A third party appointment is charged at a different rate and goes a little longer. $220 for 90 minutes.
* Re-scheduling sessions: Please only re-schedule if it is absolutely unavoidable.
* This is an outdoor based business (I do not have a therapy room) - which means sometimes the weather can interfere with our session plans. You will always be offered a video session or an alternative option where available, but occasionally we will need to reschedule if video is not something you're comfortable with.
* Please take note of what the weather is like before you arrive to our appointment and dress to the conditions - wear covered shoes and a hat. You may also like to consider bringing sunscreen, water and mozzie repellant. Handkerchiefs/tissues are also good to bring along.
* If you have a potentially infectious illness please let me know so we can move to zoom or reschedule. I will do the same for you.
* Have a think about what you might say if we encounter anyone you know while we are out together. Your privacy and confidentiality is a priority so this is where I would follow your lead. Also be mindful that we are out in public, and as such I can't guarantee your complete privacy and other people will walk close to us. Again I will follow your lead as to whether we stop speaking when other people get near etc
* Prior to session, think about what it is you are hoping to gain from our time together. If you were to look back on your therapy journey 12 months from now, what would you like to see has changed? What relationships have strengthened? Which ones have you let go? Where are you speaking up for yourself more? What skills would you like to learn in regards to communication and assertiveness? How much do you think your childhood has impacted on you as an adult and how much would you be comfortable delving into that initially?
* Please be aware that I live in Maitland and travel across Newcastle, Maitland and Lake Macquarie to provide my service. I factor in travel time when confirming/booking sessions, however sometimes situations out of my control may arise, which could make me run a little late. This is very, very rare.
* It is quite possible we may see each other out in the community between sessions - we may even attend the same social events. I am more than happy to say hello and have a casual, brief (non therapy related) chat, but due to protecting your privacy being my priority, you will need to approach me, I won't approach you. There's every chance I might be with my partner, a friend or a family member, and you'll need to take that into consideration - they may ask me who you are. I may look like I am ignoring you, however I am just meeting my obligations to maintain your privacy.
* Please scroll down to the bottom of this page for additional resources that we'll be utilising during our time together. If you have a printer, print out the journal provided as it will support our work together.
*As mentioned above, I am rarely, if ever late to a session, but due to the travel I do, it's certainly a possibility. If I am not at the designated meeting spot at our allocated time, please give me 5 minutes, if I think I will only be a few minutes I won't contact you (because texting or calling you will just make me even more late), if it looks like I will be significantly later (which has never happened), then I will pull over and contact you - if you are unable to wait, I will offer you another time, if you are able to wait, then I will still give you your full 70 minute session, but if I can't due to booking times, your next session will be longer. As I've said, this has never been an issue, but I have to have a plan in place, in case it ever is. :) Traffic around the Hunter is mayhem at the moment!
* I am not available for crisis support between sessions. The reason for this is that I simply may not be available to take a call or respond to a message that requires urgent action, and at times like that, I want you to get the help you need, in a timely fashion. If you are urgently in need of someone to talk to, prior to our next session, you can call one of the following numbers:
Lifeline – 13 11 14
Beyond Blue 1300 224 636
13YARN 139276 - Speak with an Indigenous Crisis Supporter
Suicide Call back Service 1300 659 467
In saying that, you are more than welcome to email me if you want to share what's been happening, how you've been going, ask a question etc - and I will endeavour to get back to you within 24 hours Mon-Fri. Email address is hello@huntervalleywalkandtalktherapy.com.au
*If you are concerned your relationship is, or is becoming dangerous or violent, then please visit this page for links to further advice and assistance
Additionally:
When I say that I believe the relationship between a therapist and their client is the most important part of this journey, I am not giving lip service. I believe it whole-heartedly. With that in mind, I want you to know that I genuinely welcome feedback. I will often check in with you to find out how you're feeling about our work together, if something isn't clicking, you can tell me. I won't get defensive or invalidate your feelings. You are hiring me to do a job. Let work together to make sure you are getting what you need from this experience.

Please click HERE to get specific instructions for where we'll meet in your chosen location.
Below are some resources for you to use alongside our work together. The audios are mindfulness based activities and the videos up the top are some additional content that will help expand your understanding around ACT.
All these resources have been created by Dr Russ Harris. He has a great youtube channel where you can view much more of his fantastic content. He has also written this really simple, illustrated book that you can access for free, called Doing What Matters - and doing what matters will be a foundational part of the work we will do together.
Mel Eden is a level 2 counsellor registered with the Australian Counselling Association. Mel has been in practice since 2018 working across Newcastle and Maitland NSW, providing women with structured, evidence based support to process and begin healing from childhood trauma and attachment and abandonment wounds.